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A1WebStores
 
Return Policy
A1WebStores is a true Online Marketplace, where sellers of all sizes and categories, including individual sellers, are allowed to sell their items through A1WebStores. Thousands of publishers and manufacturers and wholesalers, distributors and retailers partner with A1WebStores to manage their inventory and service orders directly to the ordering customers on A1WebStores.

Each THIRD PARTY SELLER will have his or her own return policy. When the buyer makes a purchase, he or she should carefully read the return policy of the THIRD PARTY SELLER from whom they chose to buy. If the buyer faces any issues with the THIRD PARTY SELLER not adhering to the promised policy, please email A1WebStores Pvt. Ltd. at support@a1webstores.com. A1WebStores online shopping portal is an e-Commerce enabled web technology platform enabling selling and buying of items by anyone intending to sell and or buy items, and will not accept or process any THIRD PARTY SELLER returns.

Except as set forth, under the guidelines below, all purchases are non-returnable and non-refundable unless the product is damaged, defective or incorrectly shipped.

Sellers on A1WebStores showcase both new, like new and also used items for sale. Buyers should clearly read the condition status of the items before completing their orders. If you receive an item different than what was described in your order confirmation eMail, or that is clearly in a condition other than indicated, please review the Return Policy for that THIRD PARTY SELLER and email them reporting the condition issue of the item on receipt.

Returns of all damaged, defective or incorrectly shipped items must be postmarked within 15 days of the date on your packing slip. Buyers are requested to send the items, against a pre-return authorization of returnable items, along with the following paperwork to the THIRD PARTY SELLER or A1WebStores to better process the return requests.

  1. Packing Slip / Invoice
  2. Reason for return
  3. Printout of the email correspondence with the third party seller.

If the order is REFUSED, RETURNED DUE TO INSUFFICIENT ADDRESS, INCORRECT ADDRESS, UNCLAIMED or does not have a reason enclosed, the third party seller is entitled to charge a restocking fee of 10% of the sale price or INR 25.00 (whichever value is greater).

Upon the Third Party Seller's determination that the product is damaged, defective or the wrong item was shipped, the seller will issue a full refund of the amount and shipping cost for that item unless specified otherwise in THE THIRD PARTY SELLER return policy. Reimbursing return shipping charges for the buyer will be left to the discretion of the Third Party Seller as mentioned in his return policy. This process usually takes about 15-20 business days from the day the sellers receives your return. In the event of acceptance of returns and eventual order cancellation, the order value would be refunded to the customer through an automatic refund process for Credit and Debit Card orders. The refund would be manual for Net Banking, Demand Draft/At Part Cheque and other non-automated payment mode orders. In such refunds the customers agrees to provide A1WebStores with their required bank details for effecting bank-to-bank Wire transfers for the order value refunds.

NOTE: Electronic, CD, VHS or DVD products where the factory / manufacturer / distributor / wholesaler / retailer seal on the box has been broken or opened cannot be returned unless defective. All returns must include the original factory packaging, as sent by the seller and received by the customer.

WARRANTIES & DISCLAIMERS
A1WebStores Pvt. Ltd. MAKES REASONABLE EFFORTS TO ENSURE THE ACCURACY OF INFORMATION MADE AVAILBALE ON THE SITE, a1webstores.com. NOTWITHSTANDING THE FOREGOING, A1WebStores Pvt. Ltd. DOES NOT WARRANT THE ACCURACY OF THE INFORMATION MADE AVAILABLE ON THE SITE OR REPRESENT THAT SUCH INFORMATION IS ERROR-FREE. ALL INFORMATION SET FORTH ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE, PROVIDED, HOWEVER, THAT IN THE EVENT ANY INFORMATION CONCERNING THE PRICING OR FEATURES OF THE PRODUCTS IS MATERIALLY INACCURATE THEN YOU SHALL BE ENTITLED TO RETURN ANY ITEM PURCHASED BASED UPON THE INACCURATE INFORMATION AND RECEIVE A FULL REFUND. ALL PRODUCTS SOLD ON THE SITE ARE SOLD ON AS IS BASIS. WITHOUT ANY WARRANTY WHATSOEVER INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ANY WARRANTY APPLICABLE TO ANY PRODUCT SOLD ON THE SITE IS PROVIDED SOLELY BY THE MANUFACTURER THEREOF.

LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL A1WebStores Pvt. Ltd. BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, ANY SUCH DAMAGES ARISING FROM THE USE OF THE SITE OR THE PURCHASE OF ANY PRODUCT THEREFROM, EVEN IF A1WebStores Pvt. Ltd. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

GENERAL
This Policy is governed by the laws of the land and solely the jurisdiction and Courts of New Delhi, India, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the State Courts in New Delhi, India. If any part of this Policy is held to be invalid or unenforceable, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision most closely matching the intent of the original provision and the remainder of this Policy will continue in effect. We may assign our rights and responsibilities hereunder without notice to you. Any violation of this Policy may result in termination of our service to you.

If you have concerns related to our policies and or those of our sellers, you should get them clarified before you proceed to buy. You can write to us related to your concerns at support@a1webstores.com clearly indicating "Returns Policy Concerns" in the subject of your mail.