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It Service Management From Hell Based On Not Itil V3: A G...
It Service Management From Hell Based On Not Itil V3: A Guide To Service Management, 9789077212004  
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It Service Management From Hell Based On Not Itil V3: A Guide To Service Management

The IT Service Management Forum (itSMF)
 
ISBN:   9077212000   List Price:    INR 1,590.75
ISBN-13:   9789077212004       (USD 22.50)
Publisher:   Van Haren Publishing   Pages:    84
Binding:   Paperback   Weight:    0.3 Kilograms
    Language:    English
 
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Description:
This publication takes an irreverent look at the history of ITIL, and how (not) to achieve an upgrade. Illustrated with original cartoons it is an upgrade to the 2003 edition of 'IT Service Management From Hell: A Guide to Worst Practices'.


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More Information: It Service Management From Hell Based On Not Itil V3: A G...
ISBN: 9077212000
ISBN-13: 9789077212004
Title: It Service Management From Hell Based On Not Itil V3: A Guide To Service Management
Author: The IT Service Management Forum (itSMF)
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Best Price: It Service Management From Hell Based On Not Itil V3: A Guide To Service Management: 9077212000
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